Clear Cache and Cookies
Step-by-step guide to clearing your browser cache and cookies
Clearing your browser's cache and cookies can fix many common issues like pages not loading correctly, login problems, or seeing outdated content. Select your browser and platform below for specific instructions.
- Open Chrome
- Press Cmd + Shift + Delete to open Clear Browsing Data
- Set the time range to All time
- Check Cookies and other site data and Cached images and files
- Click Clear data
Alternatively, go to Chrome menu (three dots) > Settings > Privacy and security > Clear browsing data.
Frequently Asked Questions
Will clearing my cache erase my saved passwords?▾
No. Clearing your cache and cookies does not delete saved passwords in most browsers. Passwords are stored separately. However, clearing cookies will log you out of websites, so you may need to re-enter your password to sign back in.
Why do some websites load slower right after clearing the cache?▾
Your browser cache stores copies of images, scripts, and other files from websites you visit. After clearing it, your browser needs to download these files again on the first visit, which takes a moment. After that first load, the files get cached again and speeds return to normal.
How often should I clear my cache?▾
There is no strict rule, but clearing your cache every few weeks or when you notice issues like pages not displaying correctly is a good practice. You do not need to clear it daily.